F.A.Q

How do I make a booking?

You can make a booking on our website, in the “Booking” section, or on the web page of your selected experience, with a Visa / Mastercard or Paypal account. If you have a problem with your payment, please write us an e-mail at [email protected]

 

After I’ve selected the dates of my trip, is the booking automatic or do I have to wait for a confirmation?

After you’ve made a booking request, Enjoy Agriculture takes responsibility for your request and will give you a confirmation of your booking within 24 hours. It takes us some time (at least a few hours) to verify the availability of our partner organization in order to guarantee you an excellent experience during your travels to Senegal. After our confirmation, the booking is validated and you will be charged.

 

When do I have to pay? How?

You will be charged after you have selected your desired activity and after your booking has been confirmed. The payment, which takes place via credit card on our platform, consists of partial payment at the time of booking confirmation, with the rest of the payment taking place on-site, at the structure hosting your selected activities.

 

Who do I have to pay on-site, at the hosting organization?

You will pay part of the fee online and the rest of the fee (as indicated at the moment of online payment) will be paid directly to the hosting organization upon your arrival on-site. More information about on-site payment will be provided after your booking has been confirmed.

 

What is included in the payment made via the Enjoy Agriculture platform?

The fee paid on our website includes the selected itinerary, and in some cases, may include other services (lodging, meals, activities, on-site excursions, etc) and remote assistance during your experience. Everything that is included in the price is specified item by item in the descriptions of the workshops and trips.

 

What is not included in the payment?

If you decide to purchase anAgro-workshop, the price does not include food and lodging. Travel to and from the workshop site are also the client’s responsibility.

If you choose anAgriTrip and you do not have your own means of transportation, we can offer you an itinerary and pricing with transportation included. In general, for itineraries of at least two days, food and lodging are included. non sei automunito, possiamo proporti un viaggio con trasporto incluso.

TheAgro Learning Tourincludes transport, food, and accommodation.

Travel and insurance are not included.

 

What kinds of activities can I do?

In addition to the activities that we offer on our website, we can also organize personalized travel itineraries based on your needs and preferences. For inspiration on the type of travel that you might be interested in, take a look at the different agro-workshops that we offer, choose a specific theme (eg., organic agriculture, cooking, or processing local grains), or choose a variety of different activities to get the most out of your trip.

For a personalized travel request, please write to[email protected]

 

How do I get to the location of my selected activity or workshop?

The organization and responsibility for travel logistics depends on the activity that you’ve booked. For agro-workshops, travel logistics are not included, but we do provide the address and contact information of the partner organization, who may be able to support your travel plans. For travel itineraries of at least two days, transportation is included as long as the client does not have their own method of transportation and/or decides to organize their own travel.

 

Can I purchase products sold by rural partners?

Enjoy Agriculture’s objective is to promote services and products made by rural agriculturalists, and thereby to sell their products both on site, during the activities taking place at our partner businesses or associations, and afterwards, in our Dakar headquarters, where we have a small shop.

 

Can I sleep in a hotel that you did not recommend?

This depends on which itinerary you have selected. If you’ve selected an itinerary that is more than one day long, accommodation in one of our partner organizations is included. If the activity is one day long or less than a day long, you are free to stay wherever you would like.

 

Do you provide an airport shuttle service?

We can book a taxi or shuttle bus to or from the airport with a minimum of two days’ advanced notice.

 

Is insurance included?

Enjoy Agriculture is a business dedicated to promoting the work of local agricultural actors and connecting them with interested parties; we do not provide insurance services. The official site of the Italian Embassy recommends that everyone acquire travel insurance before traveling abroad in order to confront any medical expenses acquired abroad, which may be much higher than at home, particularly at the private institutions that offer high quality services. It is recommended that your insurance cover all medical expenses, including hospitalization, surgery, and repatriation. You may find travel insurance options online and at a travel agent in your respective country.

 

Is it difficult to purchase a local SIM card?

Most phone companies allow customers to purchase SIMs in selected shops in Dakar and throughout the country. When purchasing a SIM, you must register your phone number with either your passport (for foreigners) or your ID card (for Senegalese nationals). SIMs are very inexpensive (around 1,50 Euros) and the phone company with the best coverage in many rural areas is Orange.

 

Do I have to get vaccines?

As described on the site viaggiaresicuri.it, the yellow fever vaccine is required for all travelers above 9 months of age traveling from countries in which there is a risk of yellow fever transmission, as well as for all travelers who may have even just had a travel transit or layover in countries where there is a risk of yellow fever transmission. The Senegalese airport authorities may check the passports and travel documents of travelers arriving in Senegal. For more information, we recommend you consult a travel doctor or the official website of the Ministry of Foreign Affairs and International Cooperation, Health section (text in Italian).

 

Where can I exchange money into local currency (Franc CFA)?

We recommend traveling to Senegal with Euros or dollars, both of which are easily exchangeable in Senegal. Euros are exchanged at a fixed exchange rate. It is possible to exchange foreign currency (Euros and dollars) at the airport, in banks, and at certain exchange agencies.

 

Do I need a visa to enter Senegal?

As described in the official website of the Senegalese Consulate in Paris,if you are a citizen of one of the countries cited below, you do not need a visa to enter Senegal. However, you must have either a passport of a laissez-passer certificate issued by your home country. These documents must have a validity of at least 6 months.

African countries: Benin, Burkina Faso, Cape Verde, Republic of the Congo (Brazzaville), Ivory Coast, The Gambia, Ghana, Guinea-Bissau, Guinea Conakry, Kenya, Liberia, Mali, Morocco, Mauritania, Niger, Nigeria, Central African Republic, Sierra Leone, Togo and Tunisia.

European countries: France, Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Italy, Estonia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Czech Republic, Romania, UK, Slovakia, Slovenia e Sweden.

Other countries: Brazil, Canada, China, South Korea, Djibouti, United Arab Emirates, United States of America, Mauritius, India, Japan, Malaysia, Singapore.